Effective Date: 04-02-2026
Brand Name: Akhvi Home Collection

Akhvi Home Collection (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information of all users who visit our website, place orders, or interact with us online.

This Privacy Policy explains how we collect, use, store, and protect your information when you use our website and services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit or purchase from our website, we may collect the following information:

A) Personal Information

  • Full Name
  • Phone Number
  • Email Address
  • Shipping Address
  • Billing Address
  • PIN code, City, State, Country

B) Order & Transaction Details

  • Products purchased
  • Order history
  • Payment status (we do not store full card details)

C) Technical / Usage Information

  • IP Address
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Cookies and tracking data

2. How We Use Your Information

We use the collected information to:

  • Process and deliver your orders
  • Provide order confirmations and shipping updates
  • Respond to queries, complaints, and customer support requests
  • Improve website performance and user experience
  • Prevent fraud and suspicious activity
  • Send promotional offers (only if you opt-in)

3. Cookies Policy

Our website uses cookies to:

  • Remember your preferences
  • Maintain cart/session data
  • Understand website traffic & improve performance

You can control cookies through browser settings. Disabling cookies may affect website functionality.

4. Payment Information

All payments are processed using secure third-party payment gateways.

✅ We do not store:

  • Debit/credit card numbers
  • CVV
  • UPI PIN
  • Netbanking credentials

Payment providers may collect and process payment details according to their privacy policies.

5. Sharing of Information

We do not sell, rent, or trade your personal data.

We may share your information only with trusted third parties such as:

  • Delivery partners/courier services (for shipping orders)
  • Payment gateway providers
  • Website hosting and analytics tools
  • Legal authorities (if required by law)

All partners are expected to maintain confidentiality and data protection standards.

6. Data Protection & Security

We take necessary steps to protect your personal information including:

  • Secure servers and encrypted systems
  • Limited access to customer data
  • Regular monitoring for threats

However, no online platform is 100% secure, and users share information at their own risk.

7. Your Rights

As a user/customer, you have the right to:

  • Request access to your personal data
  • Update or correct your information
  • Request deletion of your data (subject to legal obligations)
  • Unsubscribe from marketing emails/messages anytime

To make any request, please contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites (social media, courier tracking, payment gateways, etc.). We are not responsible for their privacy practices and recommend reviewing their privacy policies separately.

9. Children’s Privacy

Our products/services are not intended for children under 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

Akhvi Home Collection may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, contact us:

Akhvi Home Collection
📞 Phone / WhatsApp: +91 96005 21522
📩 Email: akhvihomecollection@gmail.com
📍 Address: Amman Nagar 7th Cross, T. Sellandipalayam, Karur (Dt), Tamil Nadu – 639002